99mmr Privacy Policy
Your personal information is a serious responsibility for us. This policy clearly explains how we handle your data.
Last Updated: 1 November 2026Introduction and Purpose of This Policy
99mmr is a digital gaming and entertainment platform designed for players in Myanmar. We are committed to handling users' personal information with respect and accountability.
This privacy policy clearly explains what types of data are collected from you when you use the 99mmr website (https://99mmr.im), how it is used, how it is protected, and what rights you have. By continuing to use the website, you are considered to have agreed to the terms set out in this policy.
This policy may be revised from time to time, so we recommend reading it regularly. The date of any changes will be shown at the top of this page.
Information We Collect
When you register and use the platform, we collect certain information needed to provide our service.
2.1 Information You Provide Directly
This includes information provided during account registration, deposits, or when contacting us—
- Name and date of birth (for age verification)
- Email address
- Phone number
- Payment information (KBZPay phone number, Wave Money number, AYA Pay number, CB Pay number, or bank account number)
- Communications sent when contacting customer service
2.2 Automatically Collected Information
When you visit the website, our servers record the following technical data—
- IP address and device identifier
- Browser type, language, and operating system
- Access time and pages visited
- Session duration and gameplay statistics
- Cookies and similar technologies
2.3 About Cookies
Cookies are small files stored in your browser. We use cookies for session management, security checks, and platform performance. You can block cookies through your browser settings, but note that some platform features may be affected.
How we use your data
The information we collect is used only for purposes directly related to providing our service—
Account management
Used for registration, login, and maintaining account security. Also supports verifying your account during the KYC (Know Your Customer) process.
Financial transactions
Used to process deposits and withdrawals securely and to prevent fraudulent financial activity.
Customer service
Used by our 24/7 support team to contact you when handling questions, complaints, or technical issues.
Platform improvement
Gameplay data is aggregated and analysed to improve the player experience and identify technical issues.
We may send registered players announcements about platform updates, promotions, and policy changes. We do not sell your data to any organisation for third-party advertising or marketing purposes.
Data sharing and third parties
99mmr protects players' personal data as much as possible. However, there are situations where limited sharing with trusted partners is necessary to deliver our service.
4.1 Related service providers
When processing payments, we may share the data needed to complete transactions with KBZPay, Wave Money, AYA Pay, and CB Pay. They each have their own privacy policies and are not permitted to use your data beyond what we instruct.
4.2 Legal requirements
Data may be disclosed to the extent required by law when complying with legal provisions, court orders, or formal requests from government authorities. In such cases, we will make every effort to notify the player in advance unless prohibited by law.
4.3 What we do not do
- We do not sell your data to advertising companies or data brokers
- We do not share data with third parties for marketing purposes without your consent
- We do not share data with companies that have no connection to gaming operations
Data security measures
We have put in place technical and organisational security measures to protect your personal data—
- SSL encryption (TLS 1.2 / 1.3): All data transmitted between the website and our servers is encrypted
- Firewall and access controls: Our core databases are stored on secure servers and access is restricted to authorised staff only
- Payment data protection: Payment-related information is not stored on our servers — it is handled directly by payment providers
- Access logs: Access is logged and monitored to detect and prevent suspicious access patterns
- Staff training: Employees who handle personal data receive regular training
No digital platform can guarantee 100% security, and neither can we — but we commit to maintaining the highest reasonable level of protection. If a data breach occurs, we will notify affected players as quickly as possible.
Data Retention Period
We do not retain data beyond the period necessary. The following principles apply when determining data retention periods—
- Account data — retained for up to five years after account closure (to meet financial obligations)
- Payment records — data is kept for five years after processing
- Customer service conversation records — retained for two years for operational purposes
- Access logs (log files) — retained for up to 12 months
Once the retention period expires, data is securely deleted or converted into a form that can no longer be used to identify any individual.
Players' Data Rights
As a 99mmr player, you have rights over your personal data. To exercise these rights, contact [email protected]—
Right of Access
You can request to view the data we hold about you.
Right to Rectification
If your data is inaccurate, you can request that it be corrected.
Right to Erasure
You can request deletion of your data, to the extent permitted by law.
Right to Data Portability
You can request your data in a readable format.
Right to Object
You can object to the processing of your data for specific purposes.
Right to Restriction
Under certain circumstances, you can request that processing of your data be temporarily restricted.
To exercise these rights, contact [email protected]. Our 24/7 support team will handle your request within the legally required timeframe.
Protection of Minors Under 21
The 99mmr platform is only open to adults aged 21 and above. We take steps to ensure that personal data of individuals under 21 is not knowingly collected or used.
We verify date of birth during registration. If we become aware that someone under 21 has gained unauthorised access, that account will be closed immediately and the associated data will be treated as an unauthorised access record and securely deleted.
Notification of Policy Changes
99mmr may update this Privacy Policy due to changes in our services, legal requirements, or technology. What you should know about updates—
- After any changes are made, the "Last Updated" date at the top of this page will be revised
- For changes that significantly affect players' rights, we will make an effort to notify registered accounts in advance
- Continued use of the platform after updates are published will be considered acceptance of the revised policy
We encourage you to read this policy regularly. If you have any questions about changes, you can contact [email protected] at any time.
Privacy Contact
If you have questions, data requests, or complaints about this Privacy Policy, you can contact the 99mmr support team directly—
Email: [email protected]
Live Chat: 24/7 Myanmar-language Live Chat support
Data requests will be handled within a reasonable timeframe upon receipt.